Online Gift Voucher Terms & Conditions

Team Shop Gift Voucher Terms & Conditions

Terms & Conditions Cowboys Team Shop Online Gift Vouchers 

These conditions apply to use of the Cowboys Team Shop Online Gift Vouchers as issued by the North Queensland Toyota Cowboys Football Club.

Purchasing or using the gift voucher means that you accept the terms and conditions of this agreement.

If you let another person use your Cowboys Team Shop Online Gift Vouchers, you must tell them that they will be bound by these terms and conditions. 

1.Cowboys Team Shop Online Gift Vouchers may be used to purchase goods online at

2. Cowboys Team Shop Online Gift Vouchers will be activated within 48 hours of purchase. Gift vouchers cannot be redeemed for cash, cannot be used for cash equivalent transactions (such as bill payments, purchase of financial products or foreign currency, or gambling transactions), reloaded, returned for a refund, have their balances consolidated to a new gift voucher or be replaced after expiry. We may in our sole discretion elect to cancel a gift voucher or block such a transaction if you attempt to do so. Cowboys Team Shop Online Gift Vouchers are not legal tender, account cards, credit or debit cards or securities.

3. Keep your Cowboys Team Shop Online Gift Voucher secure and treat it as you would treat cash, anyone holding the online gift voucher can use its value to make purchases. If your online gift voucher is lost or stolen, or you suspect an unauthorised transaction, immediately report this by calling 07 4724 8002 (Eastern Standard business hours). We may be able to stop an online gift voucher value being used, but require the voucher number, original balance and expiry date.

4. Cowboys Team Shop Online Gift Vouchers will be void if they are tampered with in any way. We may subject online gift vouchers to verification and security checks in our absolute discretion.

5. If you have a query or complaint about the Cowboys Team Shop Online Gift Vouchers, please raise it through any of our contact channels. We are not liable for the availability, quality or fitness for purpose of any goods or services purchased with the gift voucher. Except for rights which cannot be excluded, any conditions or warranties implied or imposed by legislation or otherwise are excluded from these conditions of use. To the extent permitted by law, our liability is limited to replacing faulty Cowboys Team Shop Online Gift Vouchers.

6. If you think there has been a mistaken transaction on your Cowboys Team Shop Online Gift Voucher, contact us as soon as you become aware of this.

7. We may cancel the Cowboys Team Shop Online Gift Vouchers program, for any reason at any time without notice. If so, we may either provide a refund or a replacement gift voucher of equivalent value unless we reasonably suspect fraud in relation to an online gift voucher.

8. We can vary or replace these conditions from time to time (including to introduce new fees).

Cowboys Team Shop Online Gift Vouchers are valid for one year from the date of issue.

After the online gift voucher has expired, it is no longer valid and all transactions will be declined. Unused value will not be refunded. 

*The purchase of an online gift voucher can only be done using hard currency. Web store associated promotions, offers, and discount coupons cannot be used to purchase online gift vouchers.

This online gift voucher is only redeemable online and cannot be used in store at or at a venue.